AURA LAND / CUSTOMER CARE
Payment
Payment information for shopping with AURA LAND.
Payment methods
The payment methods available for your order are displayed at checkout. Availability may depend on your country, currency, device and payment provider. Choose one of the displayed options and follow its instructions to complete your purchase.
If PayPal is offered, you can select it at checkout and complete the payment through PayPal. Available funding options are determined by PayPal and your account.
Currency & order total
Our store prices are listed in U.S. dollars (USD). Review the currency and final total at checkout, including any applicable delivery charges, before confirming payment. Your bank or payment provider may apply its own currency conversion rate or fees.
Payment confirmation
After an order has been successfully placed, we will send an order confirmation to the email address you entered at checkout. If it does not arrive, check your spam folder and confirm that your email address is correct.
If you are unsure whether a payment or order was completed, contact jigaocaiwu2@163.com before placing the order again.
Declined or pending payments
Check your billing address, payment details, available funds and any verification requested by your bank or payment provider. If a payment remains declined, contact the provider or use another method displayed at checkout. A pending authorisation may take time to clear even if an order was not completed.
Payment security
Payments are processed through the checkout and the payment provider you select. Please never send card numbers, security codes, passwords or payment verification codes by email or through our contact form.
Refunds
Approved refunds are sent to the original payment method. The timing of the funds appearing in your account depends on the bank or payment provider. See our returns & refunds policy for eligibility and processing times.
Need a little more help?
Contact AURA LAND